Privacy Policy

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We hold utmost respect for the privacy and protection of our users. This privacy policy outlines the procedures for the collection and utilisation of information.

Scope of Personal Information

In this privacy policy, Personal Information refers to any data through which your identity is directly or reasonably identifiable. We do not amass Personal Information during your interactions with this online service.

Anonymity and Usage

The utilisation of this service does not necessitate the disclosure of your identity or other Personal Information. Even when using contact or feedback forms, revealing your identity or real name is optional.

Collection of Personal Information

When you reach out to us via our website,, any identifying details you provide, such as name and phone number, will be recorded. Rest assured, your personal information will never be sold or shared with third-party entities except in compliance with the law or as required by legal authorities.

Protection of Sensitive Information

Except for situations involving illegal activities or significant threats to health and safety, we do not distribute Personal Information to external companies, agencies, or government bodies.

Handling Requests and Concerns

You possess the right to access the Personal Information we retain about you, and you can request corrections if any inaccuracies, outdated details, or omissions are identified.

To ensure your privacy and that of others, we will need verifiable proof of your identity before granting access to your information or making changes to your stored data.

For queries or complaints, you can contact us via email or by sending correspondence to the address provided below. We commit to addressing all inquiries related to personal information within 2 – 3 days.

Safeguarding Personal Information

Our website operates on a secure server within Australia. To enhance the privacy and security of the data and personal information we gather and uphold, we enforce physical, technical, and administrative safeguards.

Our staff is well-versed in the significance of confidentiality and the preservation of information privacy and security. Access to your Personal Information is limited to employees who require it for providing services or benefits to you.

Website Analysis

To enhance your website experience, we may employ cookies, a common industry practice. These are small text files that our website may place on your computer to remember your preferences. It is possible to decline cookies by adjusting your browser settings, but please note that this may limit certain features of the website.

External Links and Third-Party Services

Our website may link to other external sites. However, we are not responsible for the privacy practices of these sites. When navigating external websites, we recommend reviewing their privacy policies.

We employ Google Analytics, which transmits website traffic data to Google servers, helping us understand website usage. By using our website, you consent to the data processing practices outlined in Google’s Privacy Policy and this privacy policy. You can opt out of Google Analytics by disabling or rejecting cookie notifications.

Additionally, our website integrates with social media platforms like Facebook. If you choose to “like” or “share” information from our site through these services, refer to the respective privacy policies. Social media interfaces might link your site visits to other Personal Information if you are a member of those platforms.